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Frequently asked questions

Practical information for your first conversation with the firm.

How do I arrange a first appointment?

Call 1300 132 097 or email info@balwynlegal.com with a contact number and a suitable time to speak. Reception will confirm the appointment with you.

What if I am not sure which lawyer I need?

Describe the issue in a sentence or two. For example, say whether you are buying a property, responding to a claim or arranging a Will. Reception can direct the enquiry.

What should I bring?

Have the relevant agreement, notice, correspondence or existing Will available. Bring a short list of questions. If there is a date on a document, mention it when arranging the appointment.

Can I send documents now?

Start with a brief enquiry. Ask the practice how to send documents securely, especially identity papers, bank information or material about children.

How will I know what the work will cost?

Ask what the appointment covers, what work would be separate, and how fees will be explained before you decide to proceed. Ask whether a fixed fee is available for your particular matter.

Can I request a consultation in Mandarin?

Yes. Mention Mandarin when you contact reception so it can confirm availability for your matter.

How do I change an appointment?

Call or email reception with your name and appointment time. Wait for confirmation of the new arrangement.

Where is the office?

1342 Toorak Road, Camberwell VIC 3124. Contact reception before visiting to confirm the time and what to bring.